This page was last updated on 26 June 2024.

We at AI Genesis ("we," "our," or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, and services (collectively, "Services"). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our automation services.

1. Personal Information We Collect

We collect personal information relating to you ("Personal Information") as follows:

Personal Information You Provide:

• Account Information: When you create an account with us, we collect information associated with your account, including your name, contact information, account credentials, and payment information.
• User Content: When you use our Services, we collect Personal Information included in the input, file uploads, or feedback that you provide to our Services ("Content").
• Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send ("Communication Information").

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Personal Information We Receive Automatically:

• Log Data: Information that your browser or device automatically sends when you use our Services, including your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interact with our Services.
• Usage Data: Information about your use of the Services, such as the types of content that you view or engage with, the features you use, and the actions you take.
• Device Information: Includes the name of the device, operating system, device identifiers, and browser you are using.
• Cookies: We use cookies to operate and administer our Services and improve your experience. For more details on cookies, please visit All About Cookies.
• Analytics: We may use various analytics tools to help us analyze how users use our Services and enhance your experience.

2. How We Use Personal Information

We may use Personal Information for the following purposes:

• To provide, administer, and maintain the Services.
• To improve our Services and conduct research.
• To communicate with you, including to send you information about our Services and events.
• To develop new programs and services.
• To prevent fraud, criminal activity, or misuse of our Services, and to protect the security of our IT systems, architecture, and networks.
• To comply with legal obligations and legal processes and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

3. Disclosure of Personal Information

In certain circumstances, we may provide your Personal Information to third parties without further notice to you, unless required by the law:

• Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, and other IT providers.
• Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, or transition of service to another provider, your Personal Information may be disclosed during the diligence process and transferred to a successor as part of that transaction.
• Legal Requirements: We may share your Personal Information with government authorities, industry peers, or other third parties if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, to protect our rights or property, or to detect or prevent fraud or other illegal activity.

4. Your Rights

Depending on your location, you may have certain statutory rights in relation to your Personal Information, such as the right to access, delete, or update your Personal Information. You can exercise some of these rights through your AI Genesis account. If you are unable to exercise your rights through your account, please contact us at privacy@aigenesis.com.

5. Security and Retention

We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure. We retain your Personal Information for as long as needed to provide our Services to you or for other legitimate business purposes.

6. International Users

By using our Services, you understand and acknowledge that your Personal Information will be processed and stored in our facilities and servers in [Country] and may be disclosed to our service providers and affiliates in other jurisdictions.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page.

8. How to Contact Us

If you have any questions or concerns not already addressed in this Privacy Policy, please contact us at support@aigenesis.com.